Conflict Management & Collaboration Services

In both public organizations, as well as in private businesses, leaders work with people who have different perspectives, values, and goals. Combining different visions can lead to new innovative ideas and solutions; but it also can result in conflict.

Let’s face it, no matter how well intentioned an elected official or leader is or how good an employee is at their job, people, in general, are usually not equipped to deal with every conflict, especially the most intense disputes where deep needs and strong emotions are triggered.

Sometimes traditional mediation or general legal counsel is the answer and our team certainly can help in those instances.  However, as divides or emotions grow, our team has found clients often reach more sustainable solutions through the use of a more holistic problem solving process which involves engaging others, learning perspectives, sharing interests, striving for integrative solutions. All of this leads to improved communication and collaborative relationships, spurring better policy making, strategic planning or  healthier workplaces.

Our skilled collaboration team can provide customized workshops, trainings, skill building, strategic planning and/or conflict management services to governmental agencies including state agencies, cities, townships, counties, police agencies, fire departments, libraries and/or school boards, as well as for business organizations, health entities, and nursing homes.

Services

• Facilitated Dialogue: Conflict Management
• Facilitated Dialogue: Difficult Conversations
• Facilitated Dialogue: Communication Pitfalls & Leadership
• Traditional mediation
• Effective Communication Strategies Training
• Strategic Planning /Priority Setting
• Workplace/Employment Investigations
• Governance Best Practices Training & Roles/Responsibilities Education
• Individual Conflict Coaching
• Leadership coaching & mentorship
• Customized Problem Solving Solutions
• Meeting Management Training & Public Comment Best Practices
• Civic Engagement
• Data Practices & Open Meeting Law Pitfalls
• Social Media Use for Connecting, not Dividing
• Team Building

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